FAQ
Frequently asked questions
What parents ask us most often. If your answer isn’t here, call or WhatsApp us.
What do I need before ABA can start with Florida Medicaid?
A comprehensive diagnostic evaluation by a licensed practitioner and a referral or order from your child’s doctor. We complete the Vineland-3, BASC-3 and functional assessment, then submit the plan for authorization.
How fast can we start?
We respond within one business day, schedule the assessment within about a week, and most families begin therapy two to four weeks after authorization.
Do you offer therapy in Spanish?
Yes. Our BCBAs and many of our RBTs are bilingual, and caregiver training is delivered in the family’s language.
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Another question?
A bilingual member of our team responds within one business day.
- No diagnoses or insurance ID numbers, just how to reach you
- A bilingual BCBA calls you, not a call center
- We check your plan and tell you exactly what’s missing